If it was Mods/CC: If this fixes the issue I would recommend that you check with the Mod and CC creators to see if there are any known issues with their Mod/CC clashing with the recent update and if so do they have an updated Mod/CC that will address the changes in the game's code from the update. After that, please see if the issue has stopped. Make sure to let it run until it has completed all repairs (it will do the base-game first, then run through each of your expansions/packs). (When you restart the game it will automatically create a new Mods folder.) Please drag the Mods folder from your 'The Sims 4' folder onto your desktop (for future reference) then delete the localthumbcache.package file in your 'The Sims 4' folder. ( If you don't have Mods or CC, just skip the part about removing the Mods folder, but still delete the cache file mentioned and run the repair.) If you ever had Mods or CC in the past then do the steps as if you have them currently (removing the Mods folder), as there could be damage that has remained after you removed them. If these do not help, we can advance to other possibilities.ĭo you have Mods or CC (or have you ever had them)? If you do please remove them in this process and try the troubleshooting as described below. are some initial things to begin troubleshooting.
